Tutoring Services: FAQ: In-Class Tutoring

It's great having another set of hands — another set of ears, really — in class.
Matt Smith, audio instructor with an ICT tutor

What is In-Class Tutoring?

In-Class Tutoring (ICT) is just what it sounds like: a tutor works in the classroom, during designated lab or collaboration times. This type of tutoring has been used sparingly at MATC because the classroom is the instructor's domain. In fact, ICT doesn't happen in any course unless the instructor requests and approves of it. In addition, classes must have hands-on lab or collaboration time to qualify for ICT, with instructors overseeing the work.

Who tutors ICT sessions?

ICT tutors have already successfully completed the course with good grades and understand the course content. Instructors often play a role in selecting and recommending their highly motivated former students as tutors.

What happens during ICT?

The ICT tutor is most useful in helping students apply what the instructor teaches while doing assignments though guided practice. Students may ask questions, work on assignments, discuss lectures or readings, hone study skills and prepare for exams or projects. Tutors also serve as model students, encouraging students to be involved learners. 

How do I get an ICT tutor?

Fill out our Request for a Course Tutor form, visit our offices in C271 at the Downtown Milwaukee Campus or call 414-297-6791 to request a tutor. You may also reach out to one of our Tutoring Services staff members to request a tutor for your course. We may need you to recommend a student (or recent grad) as a potential tutor.

What are my responsibilities as the instructor?

ICT tutors should make your job easier, not harder. Up front, we may need you to recommend a student as a potential tutor. The student should have passed the course or an equivalent course with a B or better. (Please note that your recommendation is NOT a guarantee of employment for the student, as we consider several factors when hiring. It is helpful to have a second choice in mind.) You can recommend former students, as well, even if they are no longer enrolled.

During class, you can support your tutor by developing a rapport with them. Students respect your opinion, and they will sense whether you trust the tutor. You can also encourage students to take advantage of the free service.

You and the tutor will be working together in the same space, but you run the class. We coach the tutors to help students apply what you have taught to their assignments. You teach, and the tutor guides students in following your instructions. If you feel a tutor is overstepping, you may contact Tutoring Services & Academic Support and talk to the tutor's supervisor.

Does the tutor receive training?

The ICT tutor receives up to 16 hours of training prior to their first assignment at MATC. In‐service training continues throughout the semester.

What supervision does the tutor have?

The ICT program is supervised by trained tutoring professionals and the District Manager of Tutoring Services and Academic Support. With the instructor's permission, Educational Assistants may attend ICT sessions during the semester and give helpful feedback to the leaders.